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Common Questions

Answers to Frequently Asked Questions

How does TVGuardian work?

How to install a firmware upgrade to my TVG 501 HD

How to Set Up the TVG 501 HD

Does TVGuardian catch all offensive words and phrases?

How does TVGuardian work differently for TV than it does for DVD and Blu-Ray?

Is the closed-captioned text displayed all the time?

Why isn't TVGuardian just built into the Satellite and Cable boxes?

Do I have to have cable or satellite? What about an antenna for over-the-air TV?

Does TVGuardian filter 'God' and 'Jesus' when used as an expletive?

What's the yellow cable used for on the TVGuardian model 501 HD?

Connecting the TVGuardian 501 HD to a home theater.

How can I connect my DVD Player?

Is there any way to connect my TVGuardian to my XBox 360, PS3, Wii?

Will the TVGuardian with with Netflix?

Troubleshooting

Use the following tips to solve problems with your TV Guardian set-top box or TVGuardian enabled DVD Player.

Getting the TVG to work with Dish ViP®922 SlingLoaded™ DVR.

Remote TV does not work after installing TVG

TVGuardian HD-501 Firmware Update v5p12

No sound, picture or menu.

NOTVG displays when playing a DVD that has closed-captioning.

Redbox DVDs listed as having closed captioin (CC) not being filtered

Sony Blu-ray players not being filtered

Sound is muting after the profanity is heard

TVG not filtering with a DVD player built into a sound system

TVG Settings are Corrupt.

DVD Player Asking for Activation Code.

DISH Network DVR Closed-Caption Delay or Audio Sync.

TVGuardian User Manuals

Use the TVGuardian manuals to help setup or troubleshoot your TV Guardian.

	TVGuardian HD Model 501 Quick Start Guide Refer to TVGuardian SD manual below for addition information and setting instructions. Firmware Update v5p12 is available here.
	TVGuardian SD Model 401 User Manual
	TVGuardian Model 301 User Manual
	TVGuardian Model 201 User Manual
	TVGuardian Model 101 User Manual

How To Videos

Watch these videos for help in Setting Up your TVGuardian.